Customer Support

Information on orders, PR, Events, Partnerships, and more

Orders

Brand Sponsorship & Events

Operations & Partnerships

Everything Else

Sorry, we do not currently ship outside of the United States. We are working on offering our product globally in the future.

Once your order is completed, we will send you an email with the order confirmation and a link to track the progress of your order. When our fulfillment center ships your order, you will receive an email with the USPS tracking link.

For any questions regarding your order status, please email Anastasiya at [email protected]. She is great and she will get right back you!

We are sorry if your package is damaged or missing. That doesn’t usually happened. Please email Anastasiya at [email protected] She is here to take care of you!

Send us an email and we will send you a full month replacement. Please contact Anastasiya at [email protected] or click on Contact Anastasiya on this Customer Support page.

We are sorry this happened. Unfortunately, we don’t offer bottle replacements.

However, please contact us and we will do what we can to help you. You can reach Anastiasiya at [email protected] or click on Contact Anastasiya on this Customer Support page.

At Movita Organics, we stand behind our products 100%. If for any reason you are unhappy with your purchase, please contact Anastasiya and she will be happy to assist you. You can reach her at [email protected] or click on Contact Anastasiya on this Customer Support page.

At Movita Organics, we stand behind our products 100%. If for any reason you are unhappy with your purchase, please contact Anastasiya and she will be happy to assist you with a refund. You can reach her at [email protected] or click on Contact Anastasiya on this Customer Support page.

Your refund will be applied to the method of payment on the order. It may take 10 – 15 business days or longer to reflect on your account depending on your method of payment.

You can manage your subscriptions by following these steps.

  1. Log into your account.
  2. Click on My Account icon on the top right corner.
  3. Click on Subscriptions
  4. Select View
  5. Select Pause or Cancel